Terms of Service.

In order to provide a safe and effective learning environment, you are required to observe the relevant terms of use for your coaching subscription. These terms, including a list of prohibited conduct, can be found in the New Masters Academy Terms and Conditions of Use.

By enrolling in or using the New Masters Academy Coaching Program, you agree to both (a) the New Masters Academy Terms and Conditions of Use and Privacy Policy, and (b) the additional Coaching Services terms below.

Coaching Services

New Masters Academy offers personalized online coaching Services (“Coaching Services“, “Master Mentorship Program”) to enhance your learning experience. These Services are available via subscription, with details and pricing provided on our Site.

The following terms and conditions apply to our Coaching Services:

  • When signing up, you are expected to promptly fill out the Master Mentorship Student Intake Form that is sent to you via email. Coaching services cannot begin without the completion of this step.

  • You may request a change of coach after the initial session; however, this may incur additional fees.

  • It is your responsibility to provide and maintain current contact information for scheduling purposes.

  • You are expected to schedule your coaching sessions twice a month at a time and date you’re able to attend live. Punctuality is essential for all scheduled coaching sessions.

  • To cancel or reschedule a session, a minimum of 24 hours’ notice is required. Failure to provide such notice will result in the session being charged without the possibility of rescheduling.

  • Opportunities for additional coaching time may be available for an extra fee. Please coordinate any special requests through our coaching coordinator at coaching@nma.art.

  • The materials and guidance provided by your coach are exclusively for your use and must not be shared.

  • Coaches operate independently, and their opinions do not necessarily represent those of New Masters Academy.

  • We are not responsible for any interactions with coaches beyond the structured sessions provided through our platform.

  • For feedback or queries regarding your Coaching Services, please contact coaching@nma.art